Salesforce Support Services

Salesforce Support Services - Techforce Services

The challenges you face at an enterprise level, as a Salesforce Consulting company, we understand completely.  

You will have big goals centering around your customer, your employees and other relevant stakeholders. Sometimes, allocating resources to different critical priorities can be distracting.

That’s where our Support Service offering comes in handy.

How Will You Benefit from Our Salesforce Support Services?

We provide various levels of support suiting your business requirement. This means that when you engage us, we will agree on a plan customised to your needs.

Our expert support team will solve your problems based on priorities and criticality. Our number one goal is to ensure that you achieve your goals. Each support service contract will be aimed at maintaining business as usual operations for you.

What Will You Get From Our Salesforce Support Services?

The support services that we provide will, among other things cover:

  1. Regular Health Check Of Your Salesforce Org.
  2. Process Automation To Support The Day To Day Business Operations.
  3. Extending The Platform With Development Work.
  4. Preparation of Reports & Dashboards.
  5. Data Migration, Data Deduplication.
  6. Integration Services To Integrate Salesforce With Other Enterprise Applications.
  7. Support For Both Classic Or Lightning Versions.
  8. Support For The Entire Platform Covering Sales, Service, Marketing, Community Clouds.

As a customer, you will have three different ways to reach us:

  1. Raise a ticket via the Jira platform
  2. Email to a dedicated Support Inbox
  3. Call our Support number in Australia during office hours

If you have any query specific to our Support Services, please share your query below. Someone from our team will be in touch shortly.