About Salesforce Community Cloud
Community Cloud is an online social platform that enables companies to connect customers, partners, and employees with each other and the data and records they need to get work done. This next generation portal combines the real-time collaboration of Chatter with the ability to share any file, data, or record anywhere and on any mobile device.
What kind of experience do you want to create?
Help customers find answers themselves, on their own terms and time frame, with self-service portals and forums.
Create a complete channel management solution for you and your partners with a dynamic PRM site.
Give users a responsive portal where they can access articles, update their accounts, and create and manage cases and claims.
Build Your Own
Go beyond our prebuilt solutions and create something for your unique business needs with the Lightning Community Builder.
Seamlessly connect your experience with your customer data.
Integrate data from any source.
Increase onsite engagement.
Build personalized experiences.
Track and optimize your site.
Design for every device.
Keep answers organized & accessible.
Talk to a Community Cloud Expert
Keen on figuring out how you can improve your Community Cloud performance?