Client / Industry: Business Events Sydney
Timeframe: June 2018 – April 2019
Area of expertise: Software engineering and Development
Techforce Services worked with BESydney team in understanding their old partner portal, which was built on the out-dated framework, that was not completely aligned to their business process. Our Business Analysts have actively participated in the Planning, analysis phase, liaised with BESydney team for UAT, the development team involved in the implementation and deployment phase and the QA team performed different types of testing like functional, regression testing.
The BESydney Partner Community Portal was built on a legacy framework. This had functional limitations and was not visually appealing. There existed some broken features on the portal. There was a need for a framework which seamlessly integrates to their Salesforce CRM and supports new components that function and make it visually appealing with new branding.
The portal had many different tabs and categorised based on the business and data representations. The popular Cloud-based CRM – Salesforce’s Lightning Component was used to implement and design the portal and has been successfully deployed.
Security and Approvals: There were different levels of information that should be displayed based on the user profiles, we have restricted and displayed or granted access to the desired data. The approvals processes were successfully implemented. These are sometimes controlled programmatically.
Deployment: tested components are deployed to Production and integrated
seamlessly by tracking stages and components using Runsheet.
Outcomes and benefits
- More user friendly and visual friendly UI with new branding changes for the portal.
- All the broken features were fixed and working as expected
- All approval processes are well-integrated as expected
- Identified and removed all unwanted components in the portal