According to a research by Google, 97% of students researched their options online. Be it a University or an online course they are keen to join, they will do all their research online.
Using a strong CRM solution like Salesforce, you can ensure that you use technology to deliver the best experience for your current and future students.
It is important for a potential student to readily find information about the courses, activities, fees, services and facilities on offer. The easier it is to access the top level information, the more comfortable they will become in taking the next steps.
Once the students have chosen your institution, they have made a significant commitment of time and money. By incorporating proper systems and processes you can ensure that their on boarding process is comforting.
Continue the great work you have done so far. As students, they would have a million questions about how things are or when things break. Provide them the support how they would want to access – social, email, phone or in person.
One of the best ways to learn, is to learn from each other. As an educator, you can facilitate interactions, both offline and online, with the proper tools. Create a safe, secure and easy space for all students to engage amongst themselves.
Deliver a superior student experience by getting information about all interactions with them at a single place. Manage the end to end experience with the help of a strong technology stack.
Techforce Services’ in-depth knowledge of our business processes and Salesforce setup has ensured the success of our Salesforce enhancement projects and allowed us to meet market deployment deadlines.
Bailey Heart, Senior Salesforce Analyst, The College of Law
Contact us to learn how we can help you use Salesforce to deliver a superior student experience every time.
With our expertise in delivering projects for large and small education institutions, we will ensure that your business goals are met in as efficient way as possible.