0 comments on “7 Highlights from the Salesforce Winter’19 Release for Developers”

7 Highlights from the Salesforce Winter’19 Release for Developers

Winter'19 Release - Developers

The Salesforce Winter’19 release once again focuses on delivering more connected customer experiences to drive lasting customer relationships. A lot of the focus in this release is on providing more flexibility to the developers to make your job easier. The…

0 comments on “4 Simple Ways To Help Your Team To Start Focusing On Customer Experience”

4 Simple Ways To Help Your Team To Start Focusing On Customer Experience

Employee Experience equals Customer Experience - Techforce Services

A good employee experience leads to a good customer experience. What is exactly meant by that? Let’s answer that by asking the question, whose responsibility customer experience really is. Is it marketing’s or sales’? Is it that of the suits…

1 comment on “How to create a memorable customer experience in a B2B context?”

How to create a memorable customer experience in a B2B context?

Creating Memorable Customer Experience

While working on this article, the working title was, “How to create a ‘winning’ customer experience in a B2B context?” One of the things efficient marketing teaches us is - semantics. They matter. WHAT DOES A MEMORABLE CUSTOMER EXPERIENCE MEAN?…

0 comments on “How Salesforce can help the Financial Services Sector?”

How Salesforce can help the Financial Services Sector?

Dreamforce18 - Financial Services_Blog

The oldest industry in the world - Financial Services - is facing a significant upheaval which could possibly change the way we manage our finances. Alternative lending companies are challenging traditional banks. Traditional currency is questioned with the advent of…